The Wawanesa Mutual Insurance Company

The Wawanesa Mutual Insurance Company (Wawanesa) is one of the largest property and casualty insurers in Canada. Wawanesa operates in 9 Canadian provinces and in the states of California and Oregon. It has total assets of $4.7 billion (CDN) and provides coverage to over 1.8 million policy holders.

Wawanesa sought a new core claims processing and management solution to provide the company with a foundation on which to modernize its claim handling processes in order to enhance its customer service offerings and more efficiently operate its claims business. The solution needed to be easy to use, scalable and flexible enough to grow and evolve with Wawanesa’s changing business needs. After a thorough search and review, Wawanesa selected Guidewire ClaimCenter as its new platform to manage claims for all lines of business: Home, Auto, Farm, and Commercial.  

"Guidewire’s customer focus, strong industry rating and consistent implementation track record, in both Canada and the United States, really appealed to us. We are looking forward to the service and operational improvements ClaimCenter will help us realize."

– Ken McCrea, President and Chief Executive Officer, Wawanesa Mutual Insurance Company