Canadian Automobile Association Insurance Company (Ontario)

The Canadian Automobile Association Insurance Company (Ontario) [CAA Insurance], is a provider of auto and property insurance to clients in Ontario and the Maritimes, founded in 1974. CAA Insurance is part of the Canadian Automobile Association South Central Ontario (CAA SCO), the largest CAA club in Canada offering its over 1.8 million members roadside assistance, travel, and insurance. CAA Insurance has selected Guidewire InsuranceSuite as its new platform for rating, underwriting and policy administration, claims management and billing. Guidewire InsuranceSuite will enable the company to enhance its customer service capabilities and improve operational efficiency through having easier access to data, improved reporting capabilities and better visibility into its core operations. CAA Insurance is planning to implement all InsuranceSuite applications in one parallel implementation. 

“Our goal is to provide an exceptional experience for our clients. Guidewire will enable us to do so with a core system suite that provides deep functional support for each of our core operations and the flexibility to quickly and effectively deliver enhanced service to our clients.”

– Matthew Turack, Vice President, Insurance, CAA South Central Ontario